Engaging and interactive modules.
Title: Computer Applications Training
Problem: Current Quality Inspectors needed to use four different computer applications to obtain to complete inspections and to use as a resource to research information. Previous training was nonexistent. Incomplete information for inspections resulted in defect escapes and longer inspection times.
Tools: Captivate, Camtasia, PowerPoint
Solution: In this project, the ADDIE framework guided the training development process. After the project kickoff meeting, I collaborated with the SME to create terminal and enabling learning objectives and how each would be measured. In speaking with the SME as well as the inspectors, we developed the content and decided on a blended learning solution of:
-Four computer simulation modules for each application used, each with an assessment module. Modules and assessment guided inspectors through actual on-the-job examples to simulate how they used the tool.
-An instructor-led training to provide training on inspection terms and skills needed to interpret and use information gathered in research.
-An “on-the-floor” final assessment during their inspection process. The assessment evaluates their ability to properly apply the computer applications and classroom training to perform their inspections.
Training used clicks and hotspots to guide inspectors as the would use it in their inspection process.
Seven modules mirrored on-the-job use to guide inspectors through three computer applications.
In the assessments, inspectors were given a unit for an inspection process. Inspectors were required to input inspection information and navigate to correct locations to retrieve information needed.
The classroom training used discussions, games, individual and group activities and exercises to enhance inspection skills. Cases studies allowed practice of real-world inspection issues.
The final training included an on-the-job assessment. Inspectors are evaluated on retrieving and using information from computer applications to complete inspections.
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Learning Experience Designer
Looking for a project partner to develop engaging content to reach your target audience, change behavior, and boost on-the-job performance? You’ve come to the right place. My knowledge in L&D principles and experience as e-learning designer/developer is what you need to meet your training and multimedia goals.
For your employees to connect with the training material, your learning content must be relatable, engaging, and interactive. Whether it’s e-learning modules, videos, job aids or other multimedia material, connect with me to discuss how we can collaborate on your next project.